In this full day workshop we will examine the relation between need, demand, service activity and outcomes. We will use practical examples, exercises and case studies to illustrate central themes. We will also look at the consequences of making specific changes in health services, setting strategic priorities and making investment decisions. We will be anticipating the actual reality of planned service changes on patients and service activity, key clinical and patient outcomes.

Do you know how to do NHS Commissioning & Planning?

In this full day workshop we will examine the relation between need, demand, service activity and outcomes. We will use practical examples, exercises and case studies to illustrate central themes. We will also look at the consequences of making specific changes in health services, setting strategic priorities and making investment decisions. We will be anticipating the actual reality of planned service changes on patients and service activity, key clinical and patient outcomes.

Do you know how to do NHS Commissioning & Planning?
The NHS needs to produce the most health benefit from limited resources in a context of increasing demand. This series of workshops provides essential knowledge and skills for the technical aspects of demand and performance management.

Who should attend?
These workshops are relevant to a wide range of NHS and Local Authority staff including GPs, medical and non-medical directors and managers, public health specialists and health information analysts.

Learning Objectives:

• Understand how to commission and plan health care
• Be able to differentiate the relationship between need, demand, health care activity and outcomes in healthcare systems
• Understand various analytical techniques for production commissioning/planning informations, and managing demand and performance
• Understand performance measurement: need, demand activity throughput and outcomes, including population specific rates and healthcare facility specific rates
• Be aware of the issues in GP led commissioning
• Be able to apply some of these techniques in case studies in managing demand and performance
• Understand what demand and performance management can and cannot achieve
• Appreciate decision making processes in a complex group and the role of principles and ethics
• Understand how to approach health care priority setting (rationing)
• Understand the under-pinning concepts of health economics, information and evidence on costs and benefit.

Further workshops in this series:

• Making Difficult Group Decisions – half day workshop
• Maximising Patient Care Within Available Resources – half day workshop

For more information on this course and how the content can be adapted to suit the needs of your organisation, or you as an individual, please email enquiries@phast.org.uk.